Know your audience? Or, talk to your audience, maybe?
A few years ago you could rely on Gary to have some good, in-game observations noting sets on offense and play probability. Now, his observations are more officiating-centric versus football specific. BUT, if you look at game threads, comments on different media outlets, what do you see from fans (and a good number of the media?) Comments about the officiating.
And, if I may say for the record again, I never found Verne annoying...who cares if he misses a name now and then? (A lot, but exclude me from that one.)